REVIEWS

The staff does a great job taking care of our vehicles but the update in my truck didn’t take so I’ll have to come back

Great service, quick

Because I'm about 2 hours away, Alex handled most of the process through phone calls and emails. Josh walked me through the paperwork, and Brandon showed me all the features of my new truck and helped me get everything setup.

Easy to schedule and fast service

Came in for service to get an oil change and you’re supposed to do full service that they did not do on my vehicle and the service writer came out and told me that I needed an air filter and a cabin air filter so I asked him how much and he said $80 for the air filter $80 for the cabin air filter. Then I asked the service writer you already have the air filter box apart so you still wanna charge me $80 to drop a new one in there and screw back the for screws that you already have a part that’s a little bit absurd, come to find . I changed it myself the next day when I pop my hood, there was not a fingerprint on the air box or a mark on the bolts so I don’t understand how they can tell me that I needed a new air filter besides going off the percentage on my dash and it was still at 55% like I said before I changed the air filter. I could still see plenty of daylight through the air filter, and it was barely dirty not happy with the service at department or the technician. I will not be back to the dealership for another oil, change or service.

Friendly, right on time service, good communications. They did a diagnosis on my vehicle, very pleased with service dept.

Chris and the service team at Graff GMC are truly outstanding in every respect - honest, timely, highest quailty work, excellent communication, and a straight-forward approach to vehicle maintenance. I've been coming here for over a decade and the quality of service has kept me coming back year after year. This is a great service team that works well together and that shows in how they greet customers and work collaboratively to get you on your way promptly.

Everyone was cordial, friendly, efficient, and informative. I felt well taken care of.

Always great service & well informed about anything needed.

They were able to take care of all of the service issues I had and worked well with me when I had questions.